Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Account Information: Email address, name, and password when you create an account
• Content: Text you submit to our tools for processing
• Payment Information: Billing details processed securely through Stripe
• Usage Data: How you interact with our services

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities

3. Data Retention

We retain your content according to your subscription plan. Free users have 7-day history retention, while Pro users have unlimited retention. You can delete your history at any time from your account settings. Account data is retained until you delete your account.

4. Information Sharing

We do not sell your personal information. We may share information with:

• Service Providers: Third parties that help us operate our services (e.g., payment processing, hosting)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. AI and Your Content

We do not use your content to train AI models. Your submitted text is processed in real-time to provide the requested service and is not stored for training purposes. We use third-party AI providers (such as OpenAI) to process your requests, and your content is subject to their data processing policies as well.

6. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption in transit and at rest, secure authentication, and regular security audits.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and data
• Export your data in a portable format
• Opt out of marketing communications

8. Cookies

We use cookies and similar technologies to maintain your session, remember your preferences, and understand how you use our services. You can control cookies through your browser settings.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@rekally.com.